Wednesday 4 December 2013

Error: Connection timed out , Error: Failed to retrieve directory listing in the filezilla


Getting following error in the filezilla :

 PASV
Response: 227 Entering Passive Mode (119,18,57,237,6,29)
Command: MLSD
Error: Connection timed out
Error: Failed to retrieve directory listing 


Solution:

Open passive port range in iptables and also in pure-ftpd configuration file.

To open the passive port range in pure-ftpd configuration file:
  • Open the /etc/pure-ftpd.conf configuration file in a text editor, such as vi.
  • Remove the number sign (#) from the beginning of the line which contains the PassivePortRange test.
  • Change that line to the following :
PassivePortRange 49152 65534
  • Save the changes to the configuration file.
  • Run the command /usr/local/cpanel/scripts/restartsrv_ftpserver to restart the server.


To open the passive port range in iptables :
To open passive mode ports in your firewall, issue the following commands at the command line as root:
iptables -I INPUT -p tcp --dport 49152:65534 -j ACCEPT
  • /etc/iptables-save

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